About Us

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Why are we named Strawberry?

With over 10 years in business and backed by a dedicated team devoted to improving your shopping experience, we're proud to call ourselves "The Fresh Cosmetic Company" because we're innovative and modern with a determination to become the leader in the future of 'E'Tailing.

Our site is the first truly global offer of branded products at a discounted price. We believe in providing a hassle-free environment to purchase your favourite skincare, makeup and fragrances at prices you can easily afford.

Like fresh strawberries, all our products are fresh and genuine brand items and our special offers are simply, irresistibly sweet. We are a totally international company that purchases all genuine products duty free and delivers anywhere in the world. We have hundreds of thousands of satisfied customers in over 200 countries worldwide.


Customer Approach

We are dedicated to providing you with the best service in the world.
Any questions or queries, please contact us here.


Genuine Products

All the products shown are 100% original brand names. We only sell genuine items on our site, just like in the department stores.


Guaranteed Refund

We guarantee money back refund without question if you are dissatisfied in any way. Notification MUST be made within 30 calendar days of receipt, and in any case within 3 months of purchase. Items must be returned in the original condition in which they were received.

We regret we cannot offer a refund once the product has been opened and used.

Our site is aimed at customers who have already purchased and experienced the product, either its use in the case of skincare, or smell in terms of perfume, or color in terms of make up. If you have ordered the wrong product, then you can still return for a full refund but please note that the items must be unopened and unused.

If there is any defect in the product on receipt, once opened, then it may be returned to us for a refund at that time, but please contact our Customer Services staff before returning any items. Items returned without prior authorization will not be accepted.


Range

With over 30,000 items from over 750 brands, we have the largest discount range available in the world of Make Up, Skincare and Fragrance, all at hugely discounted prices.


Currency

Available on this site is an instant currency conversion table if you wish to view in U.S. Dollars and convert yourself.


Wholesale

We will supply prices on request for wholesale delivery anywhere in the world.


Product Availability

If there is a line you require, and we do not have available, please e-mail us at info@StrawberryNET.com and we will respond within one day with potential availability.


Company Details

We are a Hong Kong based company, operating since 1998 and currently supplying customers in over 200 different countries.

We are Biz Rate Circle of Excellence Platinum Award winner two years in a row, as rated by
over 400,000 customers.


StrawberryNET


Operated by:-

Strawberry Cosmetics (USA) Ltd. Strawberry Cosmetics (China) Ltd.
Strawberry Cosmetics (Australasia) Ltd. Strawberry Cosmetics (Europe) Ltd.
Strawberry Cosmetics (Japan) Ltd. Strawberry Cosmetics (International) Ltd.
Strawberry Cosmetics (Korea) Ltd.
Strawberry Ltd.

Address

Strawberry Fields,
No.4, A Kung Ngam Village Road,
Shau Kei Wan,
Hong Kong.

For contact details, please click here.


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